Simplified Step-by-Step Guide to Setting up Home Care


Reach out to JASA Care via online email/phone.

While some individuals or family members call us directly, we are happy to work with any agency coordinating care, and have worked with a variety of partners, including hospitals, nursing homes, discharge planners, and community-based organizations, as well as anyone coming with a general inquiry through the JASA website.

We are here to walk you through the process.


Eligibility Determination & Assistance with Entitlements & Benefits

  1. If this is your first time using home care services or you are transferring from a managed care organization (MCO) to managed long-term care organization (MLTC), our team will help you to set an appointment with the New York Independent Assessors (NYIA) to assess your eligibility for home care.
  1. We will work with you to see if you have benefits that cover home care (we also accept private pay clients); short-term service (average 120 days) covered by Medicare through our Certified Home Health Agency (CHHA) partners.
  1. Our skilled Intake team will help you apply for Medicaid to get longer-term benefits and eligibility.
  1. We work with many payors to get you service authorization HRA, MLTC, CHHA, and for those that do not qualify for the above, you can pay out of pocket.

Simplified Step-by-Step Guide to Setting up Home Care


Onboarding of Clients & Start of Service.

  • Once you have received an authorization for service from the MLTC or MCO, we will complete the following activities to ensure the smooth start and continuation of care:


    • Nursing Assessment - Our nurses meet with every client and their caregiver to conduct a home care assessment and for an in-depth discussion of their care needs. This allows us to carefully tailor our services to each client's specific care concerns and challenges. We determine when home care is needed and what level of care you or your loved one needs. During a home care assessment, our nurse will meet with you to discuss your greatest age-related or disability-related challenges, your lifestyle and daily schedule, and your overall goals for care. This comprehensive assessment includes gathering information concerning the patient's individual physiological, psychological, sociological, and spiritual needs. It is the first step in the successful evaluation of a client.


    • Caregiver selection process - Getting to know you is a key part of the caregiver selection process. For JASACare, a full in-home care assessment means that care coordinators can match you with a caregiver whose personality, skills, experience, language, and cultural awareness are best suited to the client. Thanks to our in-depth care assessments, we can suggest matches that closely meet our clients' needs, making it easy for our clients to thrive in their care.